SCORM Compliant Package-CPCCBS6102 Research and evaluate construction methods and materials for Class 2 to 9 buildings to 3 storeys AMP aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBXCS301 Protect own personal online profile from cyber security threats BSBXCS302 Identify and report online security threats BSBXCS401 Maintain security of digital devices BSBXCS402 Promote workplace cyber security awareness and best practices BSBXCS403 Contribute to cyber security threat assessments BSBXCS404 Contribute to cyber security risk management If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPCM401 Recommend plants and cultural practices AHCPCM501 Diagnose plant health problems AHCPGD501 Manage plant cultural practices AHCPGD402 Plan a plant establishment program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXECM003 Design an ecommerce site SIRXMKT007 Develop a digital marketing plan SIRXMKT006 Develop a social media strategy SIRXCEG007 Develop online customer service standards SIRXSTR001 Develop an ecommerce strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPCCBS6102 Research and evaluate construction methods and materials for Class 2 to 9 buildings to 3 storeys AMP aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.