SCORM Compliant Package-BSBLEG421 Apply understanding of the Australian legal system RII aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain inlet systems on diesel engine systems RIIDES301D Inspect

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network If you require RPL Kits with comprehensive benchmarking

repair and re-fit light vehicle tyres and tubes AURTTF101 Inspect and service petrol fuel systems AURTTK102 Use and maintain tools and equipment in an automotive workplace BSBWHS332X Apply infection prevention and control procedures to own work activities If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBLEG421 Apply understanding of the Australian legal system RII aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.