Vocational Placement Kit-SITXCCS009 Provide customer information and assistance SIS literacy and numeracy skills If

literacy and numeracy skills If you require RPL Kits with comprehensive benchmarking

Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK610 Design and build integrated VoIP networks ICTNWK603 Plan

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency FNSORG501 Develop and manage a budget BSBPEF501 Manage personal and professional development BSBTWK401 Build and maintain business relationships BSBESB402 Establish legal and risk management requirements of new business ventures CUAIND412 Provide freelance services If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SITXCCS009 Provide customer information and assistance SIS literacy and numeracy skills IfA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.