SCORM Compliant Package-CPPSEC2106 Protect self and others using basic defensive techniques AUM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our assessment resources include:

Units of competency ICTDAT502 Conduct significance tests ICTDAT501 Gather

Units of competency CUAWHS405 Provide a safe performing arts environment for children CUADTM412 Promote the physical and emotional wellbeing of children in performing arts If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CPPSEC2106 Protect self and others using basic defensive techniques AUM aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.