Unit Knowledge Guide-TLII4001 Coordinate quality customer service New Units of competency HLTOHC006 Apply

Units of competency HLTOHC006 Apply fluoride varnish HLTAHW025 Provide information and strategies in health care HLTOHC005 Use basic oral health screening tools HLTOHC002 Inform and support patients and groups about oral health HLTOHC001 Recognise and respond to oral health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

specifications and drawings for carpentry work CPCCCA3028 Erect and dismantle formwork for footings and slabs on ground CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2012 Work safely at heights CPCCCO2013 Carry out concreting to simple forms CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM3001 Perform construction calculations to determine carpentry material requirements CPCCOM3006 Carry out levelling operations CPCCWHS2001 Apply WHS requirements

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTPRG605 Manage development of technical solutions from business specifications ICTSAD610 Analyse stakeholder requirements ICTSAD612 Implement and maintain uses of containerisation ICTSAD613 Install and configure container orchestration services ICTNWK603 Plan

negotiate and refine a design brief BSBDES601 Manage design realisation BSBPMG522 Undertake project work CUAGRD601 Engage in the business of graphic design CUAGRD602 Originate graphic designs for complex briefs CUAGRD603 Extend typographic design expertise CUAPPR504 Establish and maintain environmentally sustainable creative practice Elective Units BSBCRT501 Originate and develop concepts BSBDES602 Research global design trends BSBEBU502 Implement e-business solutions BSBINN501 Establish systems that support innovation BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-TLII4001 Coordinate quality customer service New Units of competency HLTOHC006 ApplyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner